Shipping policy
Eurodecants ships perfume samples and discovery sets from Maasbree, the Netherlands. This shipping policy explains our processing times, shipping rates, free-shipping thresholds, estimated transit times, customs information and return-shipping procedure.
PROCESSING TIME
All orders are processed and handed over to PostNL within 1–4 business days. Once your order has been dispatched, you will automatically receive a shipping confirmation email containing your tracking information.
FREE SHIPPING
Free shipping is applied automatically at checkout when your order reaches the threshold for your selected checkout currency.
| Euro (EUR) | €60 |
| British pound (GBP) | £60 |
| Norwegian krone (NOK) | NOK 700 |
| Turkish lira (TRY) | ₺3,000 |
| Icelandic króna (ISK) | ISK 8,600 |
| Swiss franc (CHF) | CHF 60 |
| Swedish krona (SEK) | SEK 660 |
| Polish złoty (PLN) | PLN 250 |
| Hungarian forint (HUF) | HUF 22,000 |
| Danish krone (DKK) | DKK 450 |
| Romanian leu (RON) | RON 300 |
| Other currencies | Equivalent of €60 |
SHIPPING RATES
| Destination | Rate |
|---|---|
| The Netherlands | €3.95 |
| European Union | €4.95 |
| Non-EU countries in Europe | €5.95 |
| United Kingdom | £3.95 |
| Norway | NOK 75 |
| Iceland | ISK 895 |
| Switzerland | CHF 4.95 |
| Türkiye | ₺295 |
Where another checkout currency is selected, the applicable shipping rate or its converted local-currency equivalent will be displayed before payment.
ESTIMATED TRANSIT TIMES
| Destination | Transit time |
|---|---|
| The Netherlands | 2 business days |
| European Union | 4–5 business days |
| Non-EU countries in Europe | 5–7 business days |
| United Kingdom | 4–5 business days |
Transit times begin once your order has been dispatched and do not include the 1–4-business-day processing period. These estimates may vary due to local postal services, customs processing, public holidays, peak periods and other circumstances beyond our control.
SHIPPING & CUSTOMS
- All orders are shipped from the Netherlands with PostNL.
- Every shipment includes tracking.
- Orders are shipped in mailbox-friendly packaging whenever the size of the order allows.
- International shipments may be inspected by customs, which can occasionally delay delivery.
- Any import duties, taxes or customs fees not collected at checkout are the responsibility of the customer.
RETURN SHIPPING
For standard returns, the return shipping costs are the customer’s responsibility. Returns can usually be sent as a mailbox parcel when they are packaged securely and meet the carrier’s size requirements. We strongly recommend using a tracked service, as the return remains your responsibility until it has been delivered to us.
Before returning anything, email info@eurodecants.com with your order number. If your order arrived damaged, defective or incorrect, please contact us before paying for return shipping so we can provide the appropriate solution.
Returns should be sent to:
Eurodecants
Arnoudstraat 28
5993 CS Maasbree
The Netherlands
Eligibility requirements and refund information are explained in our Refund Policy.
QUESTIONS ABOUT SHIPPING
If you have a question about shipping, tracking or a delayed delivery, contact us at info@eurodecants.com and include your order number.
